FAQ's

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Please read our policies entirely as we do want everyone to know and understand our cancellation policy prior to reserving a glamping tent(s) from The Sophisticated Nomad. Due to our limited inventory, and how far in advance our tents are reserved, our cancellation policy is very strict with no exceptions made.

**Please note that while no one ever plans to cancel their reservations, we also understand this world is ever changing and situations do arise. With that, we strongly advise our clients to speak to insurance agents regarding travel insurance and if applicable, wedding/event insurance agents. Side note-trip insurance does cover hurricanes, but only if the insurance is purchased prior to the issuance of a state of emergency.

 As long as we are able to operate with no mandates in place, our normal cancellation policy will apply. Should we be forced into a shutdown, we will issue credits for future rentals, no refunds will be issued. This also applies to Hurricane Season which happens annually between August and November (respectively). 

The Sophisticated Nomad requires a non-refundable 50% retainer of the total reservation at the time of booking in order to hold the reservation units and dates.

SHOULD the need arise to change the reservation, The Sophisticated Nomad will allow ONE date transfer of the reservation (based on availability). 

While our glamping tents do not come with Heat and A/C, depending on the installation site, that could be an option. Contact us directly to discuss options for your rental!

 Although our glamping tents can be outfitted with luxuries from home, glamping is still camping. There will be bugs, and rain and cold are realities at certain times. We strongly recommend packing bug repellant in your glamping bags!

Dress appropriately for all weather conditions! Unexpected changes in weather do occur, so be prepared for cold nights and warm days! 

While The Sophisticated Nomad does afford our glampers some additional bells and whistles, you’ll still need to provide any provisions you need from food/beverages/and more. Unfortunately (for the time being) we are not a fixed luxury resort, so while our services can be elevated to include requests such as cleaning (additional costs) during your rental period, on-site catering, event planning and more, there are certainly limitations to what we can execute in nature. Call us for any specific requests!

While we do love our four legged friends, The Sophisticated Nomad does not allow pets in any of our glamping tents, no exceptions. Thank you for your understanding.

 Treat our tents like you would your home. No Smoking, No open fires, please respect the maximum glamper requirements per each unit. 

A valid credit card will be kept on file for lost/damaged items. A full list of included reserved/rented items will be provided on the reservation agreement. Should items be missing or damaged upon return or pick-up, the credit card on file will be charged and a receipt will be sent electronically for the full replacement cost.